Wednesday, 23 December 2015

Outlook 2016 and MAPI

Please note that Microsoft have removed MAPI support from Outlook 2016 and it therefore cannot be used to send email with Formate 2.

For more information see this article.

Tuesday, 1 December 2015

Christmas 2015 - Closed 25th December - Re-Opening 4th January 2016.

The Document Genetics Support Department is closed from 3pm 24th December, re-opening at 9am Monday 4th January 2016.

Please email any requests to support@document-genetics.co.uk and your query will be dealt with in the order received upon our return.

Happy Christmas from the Support Team, Document Genetics.

Thursday, 26 November 2015

infoRouter software - new version release

We are pleased to announce a new major version update to inforouter and you may  have received a recent email directly from Active Innovations advising you that a new version of infoRouter has now been released (version 8.5.125).

However, we would strongly advise you don’t update immediately, as we would like to have the chance to validate the release so that we are in a position to help when you do run an update. We would envisage that this process will take about  two weeks, and we will then mail again– if you have any specific questions, please contact our support team on support@document-genetics.co.uk.

Wednesday, 28 October 2015

Kodak Capture Pro: moving licenses from earlier versions

Please note that due to Kodak moving their Licensing server, moving the license of any version of Capture Pro earlier than version 5.0 (and therefore with a License Manager earlier than version 5.0) will need to have the latest License Manager installed, which can be downloaded from Kodak's web site.

cwe

Wednesday, 26 November 2014

Inforouter Maintenance Release 8.3.024


[Inforouter]

Inforouter Maintenance Release 8.3.024 available via the Inforouter web update tool.  

The release notes can be found at

8.3.024 release Notes


(PCA)

Thursday, 16 October 2014

Inforouter Maintenance Release 8.3.023

[Inforouter]

Inforouter Maintenance Release 8.3.023 available via the Inforouter web update tool.  

The release notes can be found at

8.3.023 release Notes

Service Accounts - Notes

Any Windows Service can be run under a number of accounts, from system accounts, local accounts and domain or individual user account. All these accounts will have different priviledges to the local computer, and to network resources such as shares, mapped drives and printers etc.  A list of the main is below;

 Basically if running the service as domian admin works, and there are problems with any other user then there is a permsisions issue which needs to be resolved to let the service access the required resources. You may need to consider "manage printer" permisisons, Bypass traverse checking, etc., and whether the remote computer will allow access, or will only allow so many at any one time. Also it is always preferrable to use UNC paths to network shares, rather than mapped drives. The windows mapped drive protocol introduced another permissions check and frequently becomes disconnected, and it may not be possible for a Windows Service to reconnect at will.

It is also posisble that the network will not allow concurrent logons so if you were running your windows service as an individual user account, then using that account simultaneously on the network elsewhere may cause problems

The main Service running accounts.
  • LocalService account (preferred)
    • Name: NT AUTHORITY\LocalService
    • the account has no password (any password information you provide is ignored)
    • HKCU represents the LocalService user account
    • has minimum privileges on the local computer
    • presents anonymous credentials on the network
    A limited service account that is very similar to Network Service and meant to run standard least-privileged services. However unlike Network Service it has no ability to access the network as the machine.
  • NetworkService account
    • NT AUTHORITY\NetworkService
    • the account has no password (any password information you provide is ignored)
    • HKCU represents the NetworkService user account
    • has minimum privileges on the local computer
    • presents the computer's credentials to remote servers (e.g. VADER$)
    • If trying to schedule a task using it, enter NETWORK SERVICE into the Select User or Group dialog
    Limited service account that is meant to run standard least-privileged services. This account is far more limited than Local System (or even Administrator) but still has the right to access the network as the machine (see caveat above).
  • LocalSystem account
    • Name: .\LocalSystem (can also use LocalSystem or ComputerName\LocalSystem)
    • the account has no password (any password information you provide is ignored)
    • HKCU represents the default user (LocalSystem has no profile of its own)
    • has extensive privileges on the local computer
    • presents the computer's credentials to remote servers
    Completely trusted account, moreso than the administrator account. There is nothing on a single box that this account can not do and it has the right to access the network as the machine (this requires Active Directory and granting the machine account permissions to something

    The above is from HERE