Monday, 24 October 2011

Formate not processing spool files (Date and Time)

[Formate] If you have spool files which are sitting in the input folder and have not been detected by the Formate Server, check to see whether the system date and time of the Formate server is prior to the date and time of the spool files.  If so, you will need to either wait for the date and time set on the files to arrive, or you need to modify the date and time of the spool files as Formate will not process files which were created in the 'future'.

If this is a common occurrence it is highly recommended that the system clocks of the relevant machines are synchronised and/or set correctly. (AT)