Thursday, 31 May 2012

Jubilee Bank Holiday

Due to the extended bank holiday to celebrate the Queen's Jubilee  Document Genetics will be closed on Monday 4th June and Tuesday 5th June.

Any support emails sent to  during this period will be actioned on our return on Wednesday 6th June.

Monday, 21 May 2012

DGPDFPrintEngine - Recommended Update

[DGPDFPrintEngine] Recommended Update - fixes problem printing pdfs containing Type 3 fonts with custom encoding. Available to all maintenance customers FOC.  V2.1.0.0 210520121057 (pca)

Inforouter - Custom Property Set Maximum text length

[Inforouter] The maximum length for a Custom Property Set text field is 255 characters. (pca)

Monday, 14 May 2012

InfoRouter Content Search on MS Excel Documents

[InfoRouter] There is a known Microsoft issue which occurs when Service Pack 2 is applied to Microsoft 2003 Server. MS Index Server will index the content of an Excel file but will only create an index catalog of the textual and not the numerical content i.e. spreadsheet cells containing numbers cannot be searched upon whereas those containing text are fine and will return a search result.

A hotfix is available at the URL

Important: Once the hotfix is applied you will need to perform a full rescan of the InfoRouter 'WHINDEX' index server catalog to ensure that Excel documents already in InfoRouter are indexed correctly. (jho)