Wednesday, 23 December 2015
Tuesday, 1 December 2015
The Document Genetics Support Department is closed from 3pm 24th December, re-opening at 9am Monday 4th January 2016.
Please email any requests to firstname.lastname@example.org and your query will be dealt with in the order received upon our return.
Happy Christmas from the Support Team, Document Genetics.
Thursday, 26 November 2015
We are pleased to announce a new major version update to inforouter and you may have received a recent email directly from Active Innovations advising you that a new version of infoRouter has now been released (version 8.5.125).
However, we would strongly advise you don’t update immediately, as we would like to have the chance to validate the release so that we are in a position to help when you do run an update. We would envisage that this process will take about two weeks, and we will then mail again– if you have any specific questions, please contact our support team on email@example.com.
Wednesday, 28 October 2015
Please note that due to Kodak moving their Licensing server, moving the license of any version of Capture Pro earlier than version 5.0 (and therefore with a License Manager earlier than version 5.0) will need to have the latest License Manager installed, which can be downloaded from Kodak's web site.